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The latest reports from users having issues in Boston come from postal codes 02293, 02119, 02127, 02114, 02128, 02118, 02110 and 02210.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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2.20 out of 5 124,123 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Somerville, Stoneham, Cambridge, Boston, Everett, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Medford, Revere, Newton and Roslindale.
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| City | Problem Type | Report Time |
|---|---|---|
 Somerville | Phone | |
| Stoneham | Phone | |
| Cambridge | Internet | |
| Boston | Internet | |
| Boston | Internet | |
| Everett | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Nick Gazerro (AUBURN MBB 🏀 18-2) (@newengland_AU) reported fromNorwood, Massachusetts
My thoughts.CBS: Best option, cable AND network. Definitely would boost up sales of All Access.NBC/Telemundo: Conflicts would be the problem, but NBCSN could use NWSL as weekend filler programming.beIN: You lost Serie A, you aren't on XFINITY or DIRECTV. So no.#NWSL
- Nick Gazerro (UTAH IS THE TRUE #4) (@shunnedleafsfan) reported fromNorwood, Massachusetts
@CriddleBenjamin @ESPN960 Yes, I absolutely remember the Mountain Network. In fact, the last year or two of the network, it was carried on Comcast here in MassachusettsGo back further to the days of the SportsWest network, KSL also would pick up some BYU games as well
- Jeff Byrnes (@thejeffbyrnes) reported fromWatertown, Massachusetts
@pszimmer @IamKrisWagner @RCNconnects Oh, the actual service has been _stellar_Comcast’s offerings are still more expensive, and I’m not particularly fond of them generally.
- carollemieux (@carollemieux) reported fromSalem, Massachusetts
@Birdonalift @BernieSanders Comcast offers rigged TV station program availability that feeds rapacious company greed at outrageous pricing. Let's support public alternatives.
- Paul McCarthy (@PaulMcC20947036) reported fromWeymouth Landing, Massachusetts
@DAZN_USA_Help I have high speed internet service through an xfinity broadband router that is a few months old. When your app kept freezing and restarting I gave up and watched a movie on Netflix using the same router. Didn’t freeze once during a 2 hr and 40 minute movie.
- Arthur Vandelay (@artcostanza) reported fromBoston, Massachusetts
Comcast internet down on the whole block, don’t come to the store 😭😭😭
- Derek Bianchi (@Dbianch) reported fromSaugus, Massachusetts
What’s up with @Comcast @xfinity first my cable was out ALL DAY & then the DVR recorded the news instead of #themaskedsingerfox for the amount of $$$ it costs for service this is unacceptable #comcastoutage #xfinity
- Dr Spydie Parker 🇭🇹 (@spydaman617) reported fromBoston, Massachusetts
When Sprint ***** up it's sir we'll take 25 dollars off the bill. When Xfinity ***** up it's ok we won't let that happen again. The sh*t happens again and again tho and the bill just gets higher
- Elliott Brea MD, PhD (@EJBrea) reported fromBoston, Massachusetts
Very disappointed with @verizonfios @verizon internet down and spent 3 hours on phone Maybe time to switch back to @Xfinity
- rob c (@rcolonna) reported fromBoston, Massachusetts
comcast can go to hell for a lot of reasons, but especially for bringing e.t. back for a damn commercial.
- Andrew Neves 🇵🇹 (@a20neves) reported fromPeabody, Massachusetts
funny when a @comcast representative comes to ur house on tuesday and says a person will come by the house to install the new package today between 10-12 and never shows up or calls, comcast will always be a scam and a corrupt company, get comcast put of peabody
- MoeDiddy12 🏀 (@Mosesjp) reported fromCambridge, Massachusetts
@RealSkipBayless So tired of watching this game on Facebook cause @comcast is down in this area 😤😤😤😤. Come on @Patriots
- Swan (@sswan617) reported fromBoston, Massachusetts
Currently thinking back to a few weeks ago when the guy with Comcast support asked me when someone would be home to help me bc I couldn’t screw something into the wall and I screamed “ITS ONLY ME!!!” and hung up on him. Things are going really great for me.
- justhermom🇨🇻 (@justhermomdeas) reported fromMilton Center, Massachusetts
@sprintcare Ok like what Are we talking ..like picture storage and that kind of thing or Internet use streaming from my Xfinity app what kind of data am I consuming at what seems like such a high rate as I’ve never received this message before
- Standing in the shoes (@mybemberyADOS) reported fromWatertown, Massachusetts
@tonetalks ADOS did! Back in the summer we said - no matter the SC verdict, Comcast will never be the same.
- 🇳🇱J. Bergeron (@jamadoria) reported fromBoston, Massachusetts
@SarahSassenach @LA_fangirl1 @Pursuitofa*good1 That stinks. Our WiFi is $50, but xfinity was charging us nearly $300 for cable, WiFi, & a land line we never used.
- 🦦 (@1DERRiCK__) reported fromBoston, Massachusetts
I hope @Xfinity fixes this service outage thats been going on by the time the @celtics game comes on because if I can’t watch the #Celtics game tonight I might go crazy lol ..
- Elaine K. Howley (@emkhowley) reported fromWaltham, Massachusetts
Unpopular opinion: that Xfinity ET ad is a shameless pandering to nostalgia that isn’t well executed, has no point other than trying to manipulate Gen Xers, and is derivative, trite advertising. It did not make me cry. It made me vow to never use Xfinity. #fightme
- (◕‿◕✿) (@sarahdougenik) reported fromQuincy, Massachusetts
I...may not be watching season 3 of American Gods for a very very long time once it’s out. I cannot support that showrunner. I cannot support that production company. If Comcast takes Starz away, I’m definitely not going to be able to watch ANYWAY.
- Carolyn Thorne, DVM (@CMThorneDVM) reported fromWestwood, Massachusetts
@comcastcares My office has been on the phone with you all day and we still don’t have voice service. We have internet but no phone lines. Poor @Comcast service. Poor customer service. Now can’t get in touch with anyone.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Stevie C (brrrrr) (@BosleyFt) reported
@Xfinity I'm buying youtube tv tomorrow and canceling my TV if you don't bring back cartoon network
- Rick Russ (@RickRuss9) reported
I hope that whoever is in charge at @cartoonnetwork catches covid. Those greedy ******** have taken away the channel from Xfinity users unless you pay for the premium package... How bout i just stream it illegally and you can go **** off
- Daveg (@dav7ave) reported
@FlaPanthers Nope. Don’t get it on xfinity. Pic quality on 89 xfinity sucks.
- Danny S (@ABlazingBread) reported
@Xfinity Go **** yourself for moving Cartoon Network/Adult Swim to a higher subscription tier. You're such a money grubbing, garbage company.
- chris kossen (@ckossen1) reported
@comcastcares We are not getting cartoon network currently.
- Charlie Yankee (@c_nelly_go) reported
Just realized my cable package no longer includes Cartoon Network and I’m DEVASTATED @Xfinity
- LalaLoop (@LalitaLoopsy7) reported
@Samiswatchin @comcast Thanks. These people are thieves. I even reported this to the BBB and the BBB forwards the issue to Comcast. Laughable. We r surrounded by predators.
- BitterQuitter (@BitterQuitter) reported
Hey @comcast @Xfinity I have TV App-00116 for cartoon network? Whats gives?
- SnoH (@SnoH1_on_Twitch) reported
Was looking forward to tonights stream. Unfortunately @Comcast has once again decided to remind me why it's one of the top 3 worst ISPs in the country. Gotta love packet loss and complete failure of Customer Service to actually fix the issue rather than slap a band-aid on it.
- gamerguy82 (@metalgod821) reported
@RicinCakess Oh sorry, you have Netflix. Had to google from your 1st post. Lol, I don't have Netflix. I have Xfinity though. My bad
