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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,123 ratings
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Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Chicopee, Indian Orchard, Springfield, Westfield, Holyoke and Wilbraham.
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City | Problem Type | Report Time |
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TV | ||
Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
Tami Goodstein (@fanbosox) reported fromNorthampton, Massachusetts
@comcastcares #metoo no response? You’re not very good at customer service.
Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@XfinitySupport I have had the worst experience in my 20 years as a customer with xfinity recently. I have a gigabyte plan and I'm a preferred customer. I have tried to get the XB8 since it came out in April. You have sent me the XB7, which I already have TWICE now. Terrible
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
𐂂Autumn Wuffy 𓃥♿️🏳️⚧️🇺🇦TAKING 🎨 REQUESTS (@AutumnWuffy) reported fromAmherst, Massachusetts
Finally have the Internet working without my computer completely shutting down today! Although I know it's temporary… it'll probably happen for the rest of the evening knowing Comcast and how I live in the boonies/woods… I hate bad Internet.
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
Tanner 🎃 🍂 (@TheWonderBoy_24) reported fromWestfield, Massachusetts
@dabfordale The fact that a majority of the Saturday races are EARLIER than the Sunday races is my issue. It's backwards. It also proves that we are likely to not see much qualifying/practice for Xfinity/trucks and probably a quick prac/qual/race on Sunday.
Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
Anf 👦🏽 (@therealAnf_) reported fromSpringfield, Massachusetts
@TalkinGiants @Rubenfvargas Xfinity sucks tho lol they don’t have nfl network
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Stevie C (brrrrr) (@BosleyFt) reported
@Xfinity I'm buying youtube tv tomorrow and canceling my TV if you don't bring back cartoon network
Rick Russ (@RickRuss9) reported
I hope that whoever is in charge at @cartoonnetwork catches covid. Those greedy ******** have taken away the channel from Xfinity users unless you pay for the premium package... How bout i just stream it illegally and you can go **** off
Daveg (@dav7ave) reported
@FlaPanthers Nope. Don’t get it on xfinity. Pic quality on 89 xfinity sucks.
Danny S (@ABlazingBread) reported
@Xfinity Go **** yourself for moving Cartoon Network/Adult Swim to a higher subscription tier. You're such a money grubbing, garbage company.
chris kossen (@ckossen1) reported
@comcastcares We are not getting cartoon network currently.
Charlie Yankee (@c_nelly_go) reported
Just realized my cable package no longer includes Cartoon Network and I’m DEVASTATED @Xfinity
LalaLoop (@LalitaLoopsy7) reported
@Samiswatchin @comcast Thanks. These people are thieves. I even reported this to the BBB and the BBB forwards the issue to Comcast. Laughable. We r surrounded by predators.
BitterQuitter (@BitterQuitter) reported
Hey @comcast @Xfinity I have TV App-00116 for cartoon network? Whats gives?
SnoH (@SnoH1_on_Twitch) reported
Was looking forward to tonights stream. Unfortunately @Comcast has once again decided to remind me why it's one of the top 3 worst ISPs in the country. Gotta love packet loss and complete failure of Customer Service to actually fix the issue rather than slap a band-aid on it.
gamerguy82 (@metalgod821) reported
@RicinCakess Oh sorry, you have Netflix. Had to google from your 1st post. Lol, I don't have Netflix. I have Xfinity though. My bad