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The latest reports from users having issues in Chicago come from postal codes 60602, 60608, 60607, 60622, 60647, 60632, 60610 and 60616.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,123 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Oak Lawn, La Grange Park, Burbank, La Grange, Oak Park, River Forest, Westchester, Cicero, Park Ridge, Forest Park, Hickory Hills, Niles, Lincolnwood and Franklin Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Total Blackout | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- Jon Ravenscroft (@RavenscroftJon) reported fromChicago, Illinois
Another day another @Xfinity outage. I have more time without internet service than with it so far this week. Guess I’ll read a book instead of working?
- Gabe Jacobs (@G_Jacobs24) reported fromChicago, Illinois
This is like the 6th time in the past week and a half that my trash internet from @Xfinity has had a service outage. So much for this meeting I’m remoting into. So much for this work I was going to get done.
- Kesha 'Spida' Triplett (@spidasweb) reported fromChicago, Illinois
@Xfinity @comcastcares Hey guys! So I switched modems and am RENTING A MODEM since I don’t qualify for the teacher discount. My internet is STILL BAD and customer reps KEEP HANGING UP ON ME!
- Franchester Williams (@franchesterw) reported fromChicago, Illinois
@comcastcares 😡😡😡 our internet has been down for hours and it’s still down!!! My daughter has school tomorrow
- Fat Zack (@ZackHnat) reported fromOak Lawn, Illinois
@Xfinity my internet has been going in and out the past few days yet you say there’s not outage. No your service just sucks. Out all day, back on for an hour then off all day again. This is ridiculous.
- Ed (@EdChiSox) reported fromChicago, Illinois
@comcastcares Sure, I’m stuck with you guys. Send somebody who can fix what isn’t working. The last guy didn’t fix anything, maybe you know somebody who can?
- Danielle DeGroot (@Danielle_MAFS) reported fromChicago, Illinois
Once again @Xfinity is the worst. Without cable for another week and can’t get a human to assist after many long calls and trouble shooting. Think it’s time to cancel.
- Danny V (@teamocill) reported fromChicago, Illinois
@RCNconnects is the worst. My internet goes out every other day and yet again woke up to no service. Seriously thinking of switching to xfinity at this point.
- Boomer sailor (@CbPeripatetic) reported fromChicago, Illinois
@comcastcares I'm still trying to get my service transfered. My account no. is 8771300023212479
- Just Call Me B. 🇵🇷 (@WordsSoAccurate) reported fromChicago, Illinois
Idk who xfinity thought i was with this self installation ****. I been here staring at the manual for like an hr & haven’t even passed the first part lol
- Angelique Byrd (@773angelique) reported fromChicago, Illinois
@comcastcares Good morning. I have not issues with my TV service since May. Today I had an appointment for this morning and it was cancelled without notification. I spoke with an agent on your chat but she couldn't answer why that happened.
- Fat Zack (@ZackHnat) reported fromOak Lawn, Illinois
@Xfinity my internet has been going in and out the past few days yet you say there’s no outage. No your service just sucks. Out all day, back on for an hour then off all day again. This is ridiculous. Waste of money.
- kevin Figueroa 🌹🌊 (@redbulldoomer) reported fromChicago, Illinois
@comcastcares can you get your act together it’s every other dam day your internet service is out or bugs multiple times a day a week, I’ve exchanged that dumb box so many times I’ve reset it so many times I done ever single thing you want me to do and I still can’t get service
- Hannah Kim (@mik_hannah) reported fromChicago, Illinois
@Xfinity there’s been “maintenance” in my area since Mon and I haven’t had internet for 5-6 hours at a time, sometimes longer. FYI there’s a pandemic going on & we are all working from home so it’d be nice if we could do our jobs. Why is there an outage literally every single day
- Joe Lynch (@jelynch22) reported fromChicago, Illinois
Ugh @comcast is the worst company to deal with ever! How does it take over a month to cancel a service and then get charged for a service you don’t need?
- Ed (@EdChiSox) reported fromChicago, Illinois
@Xfinity @comcastcares You are not. This is a lie. You guys have cost me multiple days of work, I’ve been lied to by multiple representatives and my internet still doesn’t work properly. You don’t care. Comcast doesn’t care. Your company is the worst company in existence. Change my mind.
- Franchester Williams (@franchesterw) reported fromChicago, Illinois
So @Xfinity is just going to be down my daughter’s entire school day huh😡😡😡
- 🗣Almighty King 👑 (@LuckyPrinceJ) reported fromChicago, Illinois
Paid Comed, People Gas & Comcast. Got my credit card reissued now I need to go cancel my membership to LA Fitness & go grocery shopping. I am exhausted already 😫
- John R. Kelly III (@rayray5884) reported fromChicago, Illinois
@ernie_mrtnz @WilderS77102647 @RCNconnects I’ve had Comcast before and RCN is generally night and day better by comparison, but this whole ‘dm us’ nonsense when they better damn well know there are issues before we do is obnoxious. They need to proactively share service status. 🙄
- Boomer sailor (@CbPeripatetic) reported fromChicago, Illinois
@Xfinity My unit was destroyed by fire and I need my old service transfered ASAP to my new, temporary location. I work from home and also, I have two, school aged children with me that need access to remote learning ASAP.My name is Charles Brownthe account no. 8771300023212479
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Rana Daly (@ranadaly) reported
@Xfinity I am beyond frustrated with your automated customer service. I cannot get past this ridiculous system to speak to an agent for my internet, TV or mobile services. I am beyond frustrated! You're slipping back into very poor customer service.
- Get vaccinated. It’s safe. (@ivymoo) reported
@comcastcares Stream app didn’t work at all over LTE (iPhone 11 w/3 bars) during mass outage. Couldn’t even open the list of to go channels. If we@can’t get a text to send, streaming is a pipe dream. Also couldn’t disarm your 1 yo security system here from the app or the base. That wasn’t fun
- MasterD00M (@D00Master) reported
@comcast Any estimate to when we’ll be getting service back? PNW
- Shelby Hopkins (@Shelbypnw7) reported
@AndreaLearned @seattletimes I see they’re taking a page from Comcast’s playbook—customers can’t cancel if they wear you down on hold or in an endless vm tree....
- Sl!M3Nitto (@KliffTheDon) reported fromMarietta, Georgia
@wtfdoll Niggga when is it not honestly @Xfinity FIX THE ****
- Paul Espersen (@paullyons66) reported
@comcastcares I have received really bad service! Even executive member services told me that it's not my right to speak to a supervisor! What is a person supposed to do when they're not getting help and have a bad agent?
- Paul Espersen (@paullyons66) reported
@comcastcares My recent contacts with Comcast have been disgusting! Extremely rude and abusive customer service. And every time I ask for a supervisor I am denied. I was even told by the follow-up agent that I would receive a call back in an hour. Never happened
- heaux_neaux (@butters_de_coco) reported
Black women date down more than anyone and every time Comcast gives you a wifi signal y’all get on Beyoncé’s internet to tell them they ain’t good enough.
- Mike Barklage (@mbarklage) reported
No internet for 24+ hrs, no text updates, can't connect to hotspots, can't reach a tech support human, can't work. @Xfinity will probably cost me some PTO.
- Adrienne Elyse Meyers (@adrienne_e_m) reported
So thrilled at rising prices, worsening internet connection, and the complete lack of access to @Xfinity customer service. 🙃
