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The latest reports from users having issues in Portland come from postal codes 04101, 04103 and 04105.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 266,959 ratings
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Problems in the last 24 hours in Portland, Maine
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Portland, Cumberland County, Maine
The most recent Spectrum outage reports came from the following cities:Portland, Biddeford, Saco, Ocean Park, Yarmouth, Scarborough, Cumberland Center, Westbrook, South Portland, Windham Center and Old Orchard Beach.
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| City | Problem Type | Report Time |
|---|---|---|
 Portland | Phone | |
| Biddeford | TV | |
| Portland | TV | |
| Saco | TV | |
| Ocean Park | Internet | |
| Portland | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Portland, Maine
Latest outage, problems and issue reports in Portland and nearby locations:
- chris carleton (@chriscarleton) reported fromPortland, Maine
@DavidMPaye @Ask_Spectrum Yeah I don't get why they do it like that. The official word is there is an interruption in service with no restoration estimate. Great.
- TheJTizzle (@TheJTizzle) reported fromSouth Portland Gardens, Maine
@GetSpectrum Wokeup and my internet is down. Have spent over an hour waiting to talk with a human and i just got disconnected from your support service. What do I need to do to just talk to a ******* human to get your **** up fixed?
- Danielle St.Pierre (@DaniStPierre) reported fromPortland, Maine
@Ask_Spectrum Again since 11am I have had intermittent service in Portland, Me. I've already called and have an appointment on Saturday. But that doesn't help me for todayI am beyond frustrated! My download speeds have been great to slow, my upload has been incredibly slow to 0.
- Mike Tremblay (@mtrem2) reported fromYarmouth, Maine
@Ask_Spectrum outage in and around 04096
- Jeffrey (@jeffreyremick) reported fromPortland, Maine
Spectrum outage in Portland ME? @Ask_Spectrum
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine right now? Power back and have rebooted both cable and internet and nothing’s working!!
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum 20 to 30% less equates to a MUCH larger savings than a $60 installation charge. Do you seriously expect me to believe that? Your customers are not stupid, don't treat them as such.
- kathleen parr (@kathleenhussein) reported fromPortland, Maine
It’s the first Monday of April and @Ask_Spectrum picked a fine time to blow the cable in Maine. And internet. “Service expected to be restored by 10 pm.” Tip-off is at 9:20, bozos.
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I’ll never buy a #cordcutter TV service if I have to call customer service in order to cancel. That means you, @GetSpectrum @Ask_Spectrum.
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@zeldybear @Ask_Spectrum FWIW I would get a drop everyday mid-morning and sometimes at night streaming on weekends “Spectrum is the worst!!!” Shaking my angry fist...I switched routers to a mesh system about a year ago and have only had outages when major storms knocked out power!
- Brad Adams (@BradAdamsTMC) reported fromOld Orchard Beach, Maine
@Ask_Spectrum I did call in. We were on the phone for 2 hours on Thursday and 4 hours today. Are you telling me this is the best Spectrum can do and all customers should expect to be passsed around to multiple departments and spend 4 hours on the phone to get simple issues solved?
- Josh Bernoff (@jbernoff) reported fromSouth Portland Gardens, Maine
So I'm signing up for new service at the @GetSpectrum store, where hope goes to die.
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum internet not working for over an hour have rebooted modem twice now called spectrum hold time is 45 minutes? Portland Maine issue or just me??
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum That is a terrible policy and I don't buy what you're selling. I just paid for installation costs for another location and it was $60. Care to explain why you are consistently putting out offers that are 20-30% less than what existing customers pay?
- Brent Danley 🛩🧬🔭🔬🚀🌎🥃🎾❤️ (@brentdanley) reported fromSaco, Maine
@bobbbyg @Ask_Spectrum It’s down. I got a huge red banner when I logged in to my account. The app was useless.
- Kings Floyd (@kings_floyd) reported fromCape Elizabeth, Maine
Things I tried accepting today:-Maine does not have COVID priority for #DisCo #Vaccine-@GetSpectrum cable is not working, and they keep telling us it’s @NETGEAR (and Vice versa)Things I actually accepted today: 😑😐😑
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I am canceling all my subscriptions to any subscription that requires me to call to cancel that subscription. @BostonGlobe @SIRIUSXM @Ask_Spectrum (SpectrumTV.)
- Ethan (@EthanLow16) reported fromNorth Windham, Maine
@Ask_Spectrum is there an outage in my area? 04062
- Anthony Jackson (@ajackson_34) reported fromPortland, Maine
@Ask_Spectrum Uh, Spectrum, my internet is down. There appears to be an “outage”. Are your teams working to “resolve this”?
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@Ask_Spectrum is there an outage in Portland ME right now?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kevin Senecal (@Kevin42ct) reported
@Ask_Spectrum No reports of email problems. Just got off the phone and there is an email issue on the backend. Why can't we get updates on that? Everything relies on email.
- Luna🐱🌙🏳️🌈 (@Llunakittie) reported
Internet issues made us end :( I'm so tired of being dicked around by @GetSpectrum
- openituproy (@nunya7228) reported
@heathlloyd @NC_Governor @Ask_Spectrum Spectrum specializes in crappy service, especially during the holidays. Expect nothing from them. They don’t care.
- Michellewis (@itsmichellewis) reported
@Ask_Spectrum has been down for one day with no information on when it will be resolved.
- Magen Grays MUA (@MagenGraysMUA) reported
@GetSpectrum this is by far the worst customer service experience I’ve had in years. I’ll am now ready to cancel my service. I haven’t even had my service for more than 5 days. I’m a new customer
- Damien Crow (@DamienCrow711) reported
@Ask_Spectrum We have been out of service since Saturday at 8am. We have no estimated repair time and can't get any answers as to why we have had no internet. We weren't affected by the winter storm. Area code 27263: High Point, NCCan you be of any use?
- torrigarnet10 (@torrigarnet10) reported
I live in a poorer neighborhood. I'm aware the infrastructure here is garbage, but I pay my bill like everyone else! @GetSpectrum why can't you tell me the reason for the outage? Why are your CS reps giving "expert opinions" on recovery time?! WTF?!
- Jessica Chamberland (@Jessica55431865) reported
@Ask_Spectrum fix your app. I ain’t been able to manage my devices since your app update and my equipment upgrade. Signed one Pissed of mom.
- damon robinson (@damonrobinson8) reported
@Ask_Spectrum 2162882426Damon Robinson 1827 E.298thWickliffe OH 44092Internet is super slow and stops working.. been like this all day
- Michelle Kerns (@mkerns84) reported
@Ask_Spectrum No service since Thursday. Never lost power. No idea of when it will be fixed. Will there be a credit to everyone's account who has been without service for so long? Definitely checking into switching to a more reliable service.
